CueLoad questions and answers

CueLoad is mobile-first equipment software for event technology teams and rental companies (lighting, sound, video, staging): plan gear per project, see real-time availability and shortages, and load and return the van from your phone, even with poor signal.

CueLoad is for lighting, sound, video and staging crews and the rental companies that run their warehouses – from a small team with one van to a company planning several jobs a week.

CueLoad counts gear as busy when it is on another confirmed project whose prep-to-return dates overlap, when it is loaded and not yet back (even if that project has ended), or when it is marked unusable or lost. Draft projects do not take stock but show as planned. Every project line shows needed, free and short, live for everyone.

The line shows how many are short, in red, and the project's shortage list collects every short line. A tap shows which other projects use the gear and when, so you can move it, change dates or rent the missing gear in from a supplier.

Yes, on a patchy connection. Every action has its own id, so one that got no answer is sent again without being saved twice. With no connection at all, loading and returns pause and the screen says “No connection”, so nothing is lost silently. Working fully offline is not available yet.

Yes. Each model is tracked by quantity (cables, pars) or by serial number (moving heads, consoles). Serial-numbered units are picked one by one when loading, and the app shows which unit is on which project and when it is due back.

Yes. Upload a .csv or .xlsx file with columns such as name, category, quantity, serial numbers, shelf and weight, in English or Lithuanian. You see a preview with any row errors before anything is saved.

Yes. A rented-in line goes on the same project list with the supplier, a status (needed, requested, confirmed) and a return date. CueLoad makes a request PDF per supplier and flags late returns to the supplier.

In return mode each item is marked returned, missing or damaged. Damaged gear is either still usable or out of service; out of service and lost gear is not available until it is marked Repaired or Found.

No. Crew accounts are free. Paid seats are the people who plan, manage or run the warehouse.

Everything, for your whole team, for 14 days. You don't need a card to start. When the trial ends, the account becomes view-only until a subscription starts, and gear can still be returned.

CueLoad is in early access with a free 14-day trial: every feature, no card required. Crew accounts are free. Prices for paid seats will be published before billing starts.

CueLoad is a web app built for the phone: it runs in the browser and can be installed on the home screen. Apps in the App Store and Google Play are planned, not available yet.

English and Lithuanian. Dates and numbers follow the chosen language; each project keeps its own time zone.

Yes. One account can belong to several companies – useful for freelancers – and the app has a company switcher.

Export your gear list to .csv or .xlsx, import it in CueLoad and check the preview for row errors. Then invite the crew (their accounts are free) and plan your next job in CueLoad.

No loading or returns with no connection at all, no QR or barcode scanning, no store apps, no crew scheduling or hours, no invoicing, no full repairs module and no transfers between warehouses yet.